FAQs – CLOTHING ESSENTIALS PTY LTD

1. Where is CLOTHING ESSENTIALS PTY LTD located?

We are based at 12 Colville Cres, Keysborough VIC 3173, Australia.

2. How can I contact you?

You can reach us at:

3. What products do you offer?

We specialize in bags, including daily-use bags, travel bags, and fashion essentials.

4. Do you ship internationally?

Yes, we offer worldwide shipping. Delivery times may vary depending on your location.

5. How long does delivery take within Australia?

Orders within Australia are usually delivered within 3–7 business days.

6. What payment methods do you accept?

We accept major credit cards, debit cards, and PayPal for safe and secure transactions.

7. Can I return or exchange a bag?

Yes, we offer a 30-day return policy. Items must be unused, in original condition, and returned with proof of purchase.

8. What should I do if I receive a damaged or wrong item?

Please contact us within 7 days of delivery at HallKaren2446@outlook.com with your order details and photos of the issue. We will arrange a replacement or refund.

9. Do your bags come with a warranty?

Yes, all bags come with a 6-month warranty against manufacturing defects.

10. How can I track my order?

Once your order is shipped, we will send you a tracking number via email so you can monitor the delivery progress.